Can I cancel or change my order after it has been placed?
Yes, you may cancel or change your order after it has been placed, but it is essential to act quickly. French Connection aims to process and dispatch orders promptly, so once your order is confirmed, there is a limited window for cancellation or changes. To cancel, contact French Connection's customer service via phone or email, providing your order details and request. If your order has not been dispatched, they will cancel it, and the payment will be refunded within a reasonable timeframe. For changes, they recommend calling their customer service directly to discuss the desired modification. However, please note that they cannot guarantee the order's changes if it is already in the advanced stages of processing or has been dispatched for delivery. Therefore, it is advised to promptly reach out to customer service for any cancellations or modifications.
Answered Nov 2, 2023
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