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Franklin American Mortgage Company Customer FAQ

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What is Franklin American Mortgage Company's Phone Number?

The question we are asked most often is about how to talk to Franklin American Mortgage Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Franklin American Mortgage Company Customer Questions

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Mortgage Rates

What is the interest rate for a fixed-rate mortgage?

The interest rates for fixed-rate mortgages at Franklin American Mortgage Company vary based on factors like market conditions...
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What is the difference between a fixed-rate and an adjustable-rate mortgage?

A fixed-rate mortgage maintains a stable interest rate throughout the loan term, offering predictable payments, while an...
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What is the difference between a conventional loan and an FHA loan?

The main distinction between a conventional and an FHA loan is their insurance and qualification criteria. Conventional loans...
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Mortgage Types

What types of mortgages do you offer?

Franklin American Mortgage Company provides various mortgage options catering to different needs. Their offerings include...
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Can I refinance my existing mortgage with Franklin American Mortgage Company?

Refinancing an existing mortgage with Franklin American Mortgage Company is possible, as they have various options to suit...
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Credit and Approval

What is the minimum credit score required for a mortgage?

The minimum credit score for a mortgage typically starts at 620 for conventional loans with potential for lower scores around...
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How long does it take to get approved for a mortgage?

The time to get mortgage approval varies based on factors like the lender and the borrower's situation. Typically, pre-approval...
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What is the process to obtain a pre-approval for a mortgage?

The mortgage pre-approval process involves gathering financial documents, completing a mortgage application, and undergoing a...
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Documents and Requirements

What documents do I need to provide for a mortgage application?

When applying for a mortgage, it is important to have various documents ready, including proof of income like pay stubs and tax...
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Are there any closing costs associated with getting a mortgage?

When acquiring a mortgage, it is important to be aware of various closing costs that can differ based on loan type, location,...
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Payments and Insurance

What is private mortgage insurance (PMI) and do I need it?

Private mortgage insurance, or PMI, is required by lenders when a borrower's down payment is under twenty percent of the home's...
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Can I make extra payments on my mortgage?

Yes, Franklin American Mortgage Company typically permits extra mortgage payments, which can help decrease the loan balance and...
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What happens if I miss a mortgage payment?

Missing a mortgage payment can lead to late fees and potential declines in credit scores if not addressed. Continued missed...
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Foreclosure Process

What is the foreclosure process if I am unable to make my mortgage payments?

The foreclosure process begins when homeowners miss mortgage payments, prompting lenders like Franklin American Mortgage...
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How much can I borrow with Franklin American Mortgage Company?

The amount you can borrow from Franklin American Mortgage Company depends on various factors, including your credit, income,...
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