What is the return policy for Fragrance Hut?
Our return policy at Fragrance Hut aims to ensure customer satisfaction. We understand that sometimes a fragrance may not meet your expectations or preferences. Therefore, we offer a hassle-free return process for any order within 30 days of purchase. To qualify for a return, the fragrance must be unused, in its original packaging, and accompanied by the receipt or proof of purchase.
To initiate a return, customers can contact our customer service team via phone or email. Upon receiving the returned product, we will inspect it for eligibility. If approved, customers can choose between a refund to the original payment method or store credit. Please note that the original shipping charges are non-refundable and customers are responsible for return shipping costs unless the item was received damaged or faulty.
We strive to ensure a smooth return experience and aim to process refunds promptly. Customers' satisfaction is of paramount importance to us at Fragrance Hut.
Answered May 3, 2024
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