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Footsourcemd.com Customer FAQ

Top Answers & How-to Guides

What is Footsourcemd.com's Phone Number?

The question we are asked most often is about how to talk to Footsourcemd.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a loyalty program?

Yes, we have a loyalty program at Footsourcemd.com. Our loyalty program is designed to reward our valued customers for their continued...
Ask any question you have about Footsourcemd.com customer service, get an answer now.

Orders

How can I cancel or change my order?

To cancel or change your order, please contact our customer service team as soon as possible with your order details. We will do our...

Can I track my order?

Yes, absolutely! At Footsourcemd.com, we provide a convenient tracking service for all orders. Once your order has been confirmed and...

About Footsourcemd

What is Footsourcemd.com?

Footsourcemd.com is a reputable online platform dedicated to providing effective and high-quality foot care products and resources....

Products

What products does Footsourcemd.com offer?

Footsourcemd.com offers a wide range of products to promote foot health and comfort. Our product selection includes orthotic insoles...

Are the products on Footsourcemd.com genuine and authentic?

Yes, all the products available on Footsourcemd.com are genuine and authentic. We understand the importance of providing our customers...

Shipping

Do you ship internationally?

Yes, we do ship internationally. Footsourcemd.com offers international shipping to customers around the world. We understand that foot...

How long does shipping usually take?

At Footsourcemd.com, we strive to ensure that your order reaches you as quickly as possible. The typical shipping duration depends...

Do you offer free shipping?

Yes, we offer free shipping on all orders within the continental United States. Whether you purchase one item or multiple products,...

Returns/Exchanges

What is your return/exchange policy?

Our return/exchange policy at Footsourcemd.com is designed to ensure customer satisfaction. We offer a hassle-free return/exchange To initiate a return/exchange, customers are required to contact our customer support team. They will provide a return authorization and further instructions. Please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part. In such cases, we will cover the return shipping costs. Upon receiving the returned product, our team will inspect it to ensure it meets the return/exchange eligibility criteria. If approved, customers may opt for a refund, store credit, or exchange for a different product of equal value. We strive to provide a smooth and satisfactory experience for all our customers, and our return/exchange policy is part of our commitment to achieving this goal....

Payment Methods

What payment methods do you accept?

Footsourcemd.com accepts a variety of payment methods to ensure a convenient and secure shopping experience. We accept all major credit...

Promotions

Are there any discounts or promotions available?

Yes, Footsourcemd.com frequently offers discounts and promotions to provide customers with great value. We believe in making foot care...

Loyalty Program

Do you have a loyalty program?

Yes, we have a loyalty program at Footsourcemd.com. Our loyalty program is designed to reward our valued customers for their continued...

Help me with my Footsourcemd.com customer service issue

Ask any question you have about Footsourcemd.com customer service. We will do our best to get you answers right away.
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