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FootFitter Customer FAQ

Top Answers & How-to Guides

What is FootFitter's Phone Number?

The question we are asked most often is about how to talk to FootFitter customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I find FootFitter products in retail stores?

Yes, FootFitter products can be found in select retail stores. We have carefully selected retail partners that carry our products to...
Ask any question you have about FootFitter customer service, get an answer now.
Contact FootFitter customer service

Shipping

Can FootFitter ship internationally?

Yes, FootFitter offers international shipping to customers worldwide. Whether you are located in Europe, Asia, or anywhere else around...
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What is the average shipping time for orders?

The average shipping time for orders placed on FootFitter is typically 2-5 business days. However, please note that this timeframe...
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Returns

Can I return or exchange a pair of shoes I purchased?

Yes, FootFitter gladly accepts returns and exchanges for any pair of shoes purchased. We understand that sometimes, items may not fit...
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What is the return policy for FootFitter?

At FootFitter, we understand that sometimes decisions need to be changed. We offer a hassle-free return policy to ensure your satisfaction....
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Payment

What payment methods does FootFitter accept?

FootFitter accepts a variety of payment methods to ensure a convenient and secure shopping experience. We currently accept major credit...
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Warranty

Does FootFitter offer a warranty for their products?

Yes, FootFitter offers a warranty for their products. We take pride in the quality and durability of our products, and we stand behind...
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Order Tracking

Can I track the status of my order?

Yes, you can track the status of your order with FootFitter. Once your order has been shipped, you will receive a confirmation email...
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Gift Cards

Are gift cards available for purchase?

Yes, gift cards are available for purchase at FootFitter. Whether you are struggling to find the perfect shoe accessory or unsure of...
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Order Modifications

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed. However, we recommend doing so as soon as possible. To cancel or...
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Privacy Policy

What is FootFitter's privacy policy?

FootFitter prioritizes customer privacy and ensures their personal information is treated with the highest level of security. Our privacy...
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Discounts

Do you offer any discounts or promotions?

Yes, we offer discounts and promotions on our products. At FootFitter, we strive to provide affordable and high-quality shoe care products...
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In-Store Availability

Can I find FootFitter products in retail stores?

Yes, FootFitter products can be found in select retail stores. We have carefully selected retail partners that carry our products to...
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Help me with my FootFitter customer service issue

Ask any question you have about FootFitter customer service. We will do our best to get you answers right away.
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