Can I return or exchange a pair of shoes I purchased?

Asked 6 months ago
Yes, FootFitter gladly accepts returns and exchanges for any pair of shoes purchased. We understand that sometimes, items may not fit perfectly or meet your expectations. To initiate a return or exchange, please ensure the shoes are in their original condition with all tags and packaging intact. Contact our customer service team within 30 days of your purchase, and they will guide you through the process. We offer a hassle-free return policy, and you can choose between a refund or exchanging for another product of equal value. Please note that any shipping fees incurred during the return process are non-refundable. At FootFitter, we value your satisfaction and strive to provide the best shoe-buying experience possible.
Christian Allen is the editor / author responsible for this content.
Answered Nov 2, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call FootFitter?

If you need to call FootFitter customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call FootFitter

FootFitter

Find a list of many popular FootFitter questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call FootFitterFootFitter Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!