Updated

Flowers.com Customer FAQ

Top Answers & How-to Guides

What is Flowers.com's Phone Number?

The question we are asked most often is about how to talk to Flowers.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any specific care instructions for the flowers?

Yes, there are specific care instructions for our flowers. To ensure the longevity and beauty of your floral arrangement, we recommend...
Ask any question you have about Flowers.com customer service, get an answer now.

Delivery Options

Can I send flowers to a different city/state/country?

Yes, you can definitely send flowers to a different city, state, or even country through Flowers.com! We offer convenient and reliable...

Do you offer same-day delivery?

Yes, we offer same-day delivery for most of our products. To avail this service, please place your order before our cut-off time, which...

Can I schedule a delivery for a specific date or time?

Yes, you can schedule a delivery for a specific date or time with Flowers.com. We understand the importance of delivering your flowers...

Payment

What forms of payment do you accept?

At Flowers.com, we accept various convenient forms of payment to ensure a seamless shopping experience. You can easily make payments...

Refunds and Returns

What is your return/refund policy?

Our return/refund policy at Flowers.com is designed to ensure customer satisfaction. If for any reason you are unhappy with your purchase,...

Personalization

Can I add a personalized message to my order?

Yes, you can! At Flowers.com, we understand the importance of personalization when sending flowers to your loved ones. That's why we...

Additional Gifts

Do you offer any additional gifts or add-ons with the flowers?

Yes, we offer a wide range of additional gifts and add-ons to enhance your flower purchase. Our selection includes options such as...

Discounts and Promotions

Do you offer any discounts or promotions?

Yes, Flowers.com offers various discounts and promotions to make your floral purchases more affordable. We understand the importance...

Arrangement Quality

What is the difference between standard and premium arrangements?

Our standard arrangements are carefully curated and designed with a selection of fresh, high-quality flowers. They are perfect for On the other hand, our premium arrangements take floral design to the next level. These exquisite bouquets feature a wider array of unique flower varieties, including rare and exotic blooms. Premium arrangements are expertly crafted with meticulous attention to detail, incorporating luxurious accents such as premium foliage and decorative enhancements. These arrangements are ideal for those seeking a truly stunning and lavish floral display that is sure to impress. Whether you choose a standard or premium arrangement, both are created with the utmost care and attention to meet our high-quality standards and exceed your floral expectations....

Order Tracking

Can I track the status of my order?

Yes, you can track the status of your order on Flowers.com. We understand the importance of knowing where your order is and when it...

Subscription Service

Do you have a subscription service for regular flower deliveries?

Yes, Flowers.com offers a convenient subscription service for regular flower deliveries. Our subscription service allows you to schedule...

Care Instructions

Are there any specific care instructions for the flowers?

Yes, there are specific care instructions for our flowers. To ensure the longevity and beauty of your floral arrangement, we recommend...

Help me with my Flowers.com customer service issue

Ask any question you have about Flowers.com customer service. We will do our best to get you answers right away.
We look to the Flowers.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Flowers.com issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated