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Florsheim Customer FAQ

Top Answers & How-to Guides

What is Florsheim's Phone Number?

The question we are asked most often is about how to talk to Florsheim customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Florsheim Customer Questions

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Order Tracking

How can I track my order?

To track an order at Florsheim, customers should consult the order confirmation email for the tracking number and link....
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Can I cancel or change my order after it has been placed?

Florsheim allows for changes or cancellations of orders if they have not yet shipped. Since orders are processed quickly,...
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Product Care and Sizing

How do I clean and care for my shoes?

To care for Florsheim shoes, regularly wipe them with a dry cloth and clean with a damp cloth and mild soap for deep cleaning....
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Do you offer wide or narrow sizes?

Florsheim Shoes provides a range of sizing options, including both wide and narrow sizes, to accommodate different foot shapes....
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Are the shoes made with genuine leather?

Florsheim is committed to quality and often includes genuine leather in many of its shoes, enhancing durability and comfort....
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Returns and Warranty

What is the return policy?

Florsheim has a customer-friendly return policy allowing returns within about thirty days for unworn items with original tags...
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What is the warranty on your products?

Florsheim provides a warranty for its footwear that typically lasts for one year from the purchase date, covering manufacturing...
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Do you offer free returns?

Florsheim has a return policy aimed at ensuring customer satisfaction, typically allowing for easy returns. Whether they are...
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Payment and Discounts

Are there any discounts or promotions available?

Florsheim frequently provides various promotions and discounts that change with seasons and events. Customers can discover...
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What payment methods do you accept?

Florsheim provides a variety of payment methods, including major credit cards like Visa, MasterCard, and American Express, as...
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Shipping Information

Do you offer international shipping?

Florsheim does not provide direct international shipping for all online orders. Shipping options may vary depending on the...
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What is the average shipping time?

Florsheim offers various shipping options, with standard shipping taking five to seven business days and expedited options...
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We look to the Florsheim issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Florsheim issues reported to GetHuman
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