What if I don't have my phone with me when I want to earn or redeem points?

If you find yourself without your phone when you want to earn or redeem points, don't worry! FiveStars has got you covered. Simply provide the merchant with your registered phone number associated with your FiveStars account, and they will be able to look up your account and credit your points. You can also provide them with your unique QR code, which can be found in the app under "My Rewards." Remember to inform the merchant about your intention to use your rewards before making a purchase to ensure a seamless redemption process. If you still encounter any issues, don't hesitate to reach out to our customer support team, who will be more than happy to assist you.