What if I don't have my phone with me when I want to earn or redeem points?

If a customer does not have their phone with them while attempting to earn or redeem FiveStars points, they still have options available. FiveStars offers several methods to participate in the program without relying solely on the mobile application. Customers can typically use their FiveStars card, which might be physical or digital, to earn or redeem points at participating businesses. If a customer does not have the card, they may also provide their phone number linked to their account at the point of sale, allowing the cashier to look up their account and process the transaction accordingly. It is important for customers to ensure that they have registered their phone number and/or card with their FiveStars account in order to facilitate this process. Additionally, customers may want to check the participating businesses' policies regarding earning and redeeming points, as there can be variations. For further details or any specific inquiries, customers might find it helpful to refer to the information available on the official FiveStars website.