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What happens if a store is no longer participating in the FiveStars program?

Asked 4 months ago
If a store ceases to participate in the FiveStars program, customers may lose access to their accumulated rewards and points associated with that specific store. This means that any FiveStars Points earned through transactions at the store may not be redeemable once the store has officially withdrawn from the program. Customers are encouraged to check their FiveStars account for the latest updates regarding participating locations. It is also a good idea to redeem any points or rewards before the store stops participating. Furthermore, if customers have questions or require additional information, they should refer to the FiveStars website, where contact information may be available for further assistance. Overall, staying informed through the app or online platform helps ensure that customers can effectively manage their rewards as stores transition in and out of the program.
Answered Aug 16th 2025

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