Fitness 19 Customer FAQ

To file a formal complaint about an employee at Fitness 19, you would typically need to speak to a manager at the location where the incident happened. You can either grab their attention while you're at the gym, or visit back another time to speak directly. In your discussion, be as clear and detailed as possible about the issue at hand. This includes the who, what, where, when and any other relevant specifics. The aim is to ensure your issue is understood completely and can therefore be addressed appropriately. The manager should then be able to advise on the next steps or actions that will be taken.