How long does it take for a technician to come after I request service?

The time it takes for a technician to arrive after requesting service from First American Home Warranty varies based on several factors. Typically, the company strives to schedule a service appointment within 48 hours of a service request. However, the actual response time may be influenced by factors such as technician availability and local demand. In urgent situations, such as a complete system failure, priority service can be requested for quicker attention. Additionally, First American Home Warranty provides a 24/7 claims center, allowing customers to report emergencies promptly. Overall, while the company aims to prioritize customer satisfaction and timely service, specific response times may vary based on circumstances beyond their control.