What happens if a covered item cannot be repaired?

If a covered item cannot be repaired, First American Home Warranty will replace it. In such cases, the company will work diligently to find a replacement that is comparable in features, functionality, and performance to the original item. However, if an exact replacement is not available, they will make a cash payment based on the current market value of the item. The customer may also have the option to upgrade the item at their own expense if they desire a higher-end replacement. First American Home Warranty aims to ensure customer satisfaction by providing appropriate solutions when covered items cannot be repaired.