What if I'm not satisfied with the repair or replacement provided?
Asked a year ago
If you are not satisfied with the repair or replacement provided by Fidelity National Home Warranty, we strive to find a resolution that meets your expectations. Firstly, we encourage you to contact our customer service team immediately, detailing your concerns and reasons for dissatisfaction. Our dedicated representatives will promptly address your issue and work towards a satisfactory solution. If necessary, we ensure reevaluation of the situation by dispatching a different service provider, deploying our expert technicians, or exploring alternative repair options. Ultimately, our goal is to ensure that our customers are completely satisfied with our services and their home warranty experience. We take pride in our commitment to excellence and will make every effort to rectify any dissatisfaction you may have.
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