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Fastsigns Customer FAQ

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What is Fastsigns's Phone Number?

The question we are asked most often is about how to talk to Fastsigns customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Fastsigns Customer Questions

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Order Management

What is the turnaround time for sign orders?

The turnaround time for sign orders at Fastsigns typically ranges from a few days to a week for standard orders, while larger...
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How can I request a quote for my project?

To obtain a quote from Fastsigns for your project, visit their website where you can find a dedicated section for quotes. Fill...
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Do you have any minimum order requirements?

Fastsigns does not enforce a universal minimum order requirement; instead, it varies by product or service. Many custom items...
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Can I see a proof before final printing?

Fastsigns usually provides customers with a proof before final printing, allowing for verification of design, colors, and other...
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How can I make changes to an existing order?

To change an existing order with Fastsigns, customers should act quickly, as modifications depend on the order's status....
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Sign Production

What types of signs and graphics do you produce?

Fastsigns provides diverse signage and graphic solutions, including indoor and outdoor signs, vehicle graphics, banners, and...
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Can you provide signs for outdoor use?

Fastsigns provides a diverse range of signs intended for outdoor applications, designed to endure various weather challenges....
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Do you work with businesses of all sizes?

Fastsigns serves businesses of all sizes, from local firms to global enterprises, offering tailored signage and visual...
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Can you help with event signage?

Fastsigns offers a variety of event signage solutions including banners, directional signs, and custom displays, tailored to...
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Design Services

Can you help with custom design services?

Fastsigns offers a wide range of custom design services tailored to meet clients' specific signage needs. They collaborate with...
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What are your design consultation services?

Fastsigns provides a variety of design consultation services aimed at helping clients realize their visual communication...
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Installation Services

What file types do I need to submit for digital prints?

For digital prints at Fastsigns, preferred file formats include PDF, TIFF, JPEG, and EPS. Each format has advantages related to...
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Do you offer installation services?

Fastsigns often includes installation services for their signs and graphics, emphasizing the need for proper setup. However,...
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Payment and Discounts

What payment options do you accept?

Fastsigns generally accepts various payment methods, including major credit cards, cash, and checks, but these options may...
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What is your return policy for signs?

Fastsigns prioritizes customer satisfaction, and their return policy varies based on the circumstances of the order. Custom...
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Do you offer discounts for bulk orders?

Fastsigns does provide bulk order discounts, though specifics vary by location. Many franchise locations have pricing...
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