What is Famous Footwear's return policy?

Famous Footwear boasts a customer-centric return policy. We understand that sometimes returns are unavoidable, so we aim to make the process as hassle-free as possible. If you’re unsatisfied with your purchase, you can return it within 60 days of purchase, whether in-store or via mail. It's vital to present your original receipt or invoice when making in-store returns. For online returns, we offer a convenient pre-paid shipping label that can be easily printed. Refunds will be credited back to the original form of payment, while exchanges can be processed either online or in-store. Keep in mind that certain exclusions apply, such as worn or damaged items. For a smoother experience, please ensure the footwear is in its original packaging. Famous Footwear prioritizes customer satisfaction, aiming to provide a seamless return experience for every shopper.