Can I return items purchased online to a physical store?

Yes, you can absolutely return items purchased online to any Famous Footwear physical store. We understand that sometimes products may not meet your expectations, and we strive to offer a hassle-free return process. Simply bring the unworn and unwashed items, along with the original packaging and order confirmation or receipt, to the nearest Famous Footwear store within 60 days of purchase. Our friendly and knowledgeable staff will happily assist you in processing the return and provide you with a refund or exchange, based on your preference and availability of the desired item. Please note that if you choose to return by mail, shipping charges may apply.