Can I get a refund if I'm not satisfied with my purchase?
Asked a year ago
Yes, Eyefly offers a satisfaction guarantee, allowing customers to receive a refund if they are not completely satisfied with their purchase. If you are unhappy with your order for any reason, simply contact our customer support within 30 days from the date of delivery. Our dedicated team will assist you in resolving any issues or concerns. For a refund, please ensure that the product is unused, in its original condition, and accompanied by the original packaging and receipt or proof of purchase. Please note that shipping fees are non-refundable, and the customer may be responsible for return shipping costs. At Eyefly, we strive to provide the best shopping experience and guarantee your satisfaction.
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