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EyeGlass World Customer FAQ

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What is EyeGlass World's Phone Number?

The question we are asked most often is about how to talk to EyeGlass World customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent EyeGlass World Customer Questions

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Eyewear Selection

What types of eyewear does EyeGlass World offer?

EyeGlass World has an extensive array of eyewear, including prescription glasses, contact lenses, and sunglasses. They offer a...
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What brands of eyewear do you carry?

EyeGlass World provides a wide range of eyewear brands to suit different styles and budgets, featuring popular labels like...
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How do I know which frames will fit my face?

To find frames that fit your face, consider your face shape, size, and personal style. Identify your shape, measure your face...
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Are specialty lenses available for specific conditions?

EyeGlass World provides specialty lenses tailored for various visual needs, including conditions like astigmatism and...
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Eye Exams and Assistance

Can I get an eye exam at EyeGlass World?

EyeGlass World provides eye exams at numerous locations, conducted by licensed optometrists. These exams evaluate vision health...
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Is there assistance for selecting lenses for my glasses?

EyeGlass World offers assistance in choosing lenses by considering your prescription, lifestyle, and vision needs. They provide...
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Shopping Process

What is the process for purchasing glasses?

Purchasing glasses at EyeGlass World involves scheduling an eye exam for a prescription, selecting frames from a diverse range,...
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What payment options are available?

EyeGlass World provides various payment methods, including major credit cards and some debit cards. They also offer financing...
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Can I return or exchange my eyewear?

EyeGlass World has specific return and exchange policies, generally allowing these actions within approximately thirty days of...
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How long does it take to get my order?

The delivery timeframe for orders from EyeGlass World can differ based on factors like the eyewear type and delivery location....
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How does your pricing compare to other retailers?

EyeGlass World features competitive pricing on eyewear, offering quality products across various budgets. Their frequent...
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Promotions and Warranties

Are there any promotions for first-time customers?

EyeGlass World frequently provides special promotions for first-time buyers that can differ by location. These offers may...
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Do you offer warranties or guarantees on your eyewear?

EyeGlass World usually provides warranties and guarantees for eyewear, featuring a satisfaction guarantee for returns or...
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Insurance and Care

How do I care for my eyewear to extend its life?

To maintain eyewear longevity, store glasses in a case when not in use to prevent damage. Use a microfiber cloth and lens...
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Can I use insurance to cover part of my purchase?

EyeGlass World accepts various vision insurance plans, which may help reduce costs on eyeglasses, including exams, frames, and...
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