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Excelsior College Customer Service
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FAQ
Updated
August 4, 2025
Excelsior College Customer FAQ
Top Answers & How-to Guides
What is Excelsior College's Phone Number?
The question we are asked most often is about how to talk to Excelsior College customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
How do I access my student account?
To access a student account at Excelsior College, visit the Excelsior.edu website and click on the "Student Login" or "Current...
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Programs and Admissions
Are there any residency requirements for online students?
Excelsior College typically has no residency requirements for its online programs, offering flexibility for students. However,...
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What are the admissions criteria for prospective students?
Excelsior College has varied admissions criteria based on the program. Generally, applicants need a high school diploma, with...
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What programs does Excelsior College offer?
Excelsior College provides a wide variety of programs, including undergraduate and graduate degrees in fields like nursing,...
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How can I transfer credits from another institution?
Transferring credits to Excelsior College involves gathering official transcripts from prior institutions and submitting them...
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Can I earn credit for work experience or certifications?
Excelsior College allows students to earn academic credit through prior learning assessment, recognizing work experience and...
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Degree Completion and Requirements
How do I access my student account?
To access a student account at Excelsior College, visit the Excelsior.edu website and click on the "Student Login" or "Current...
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What are the graduation requirements?
Excelsior College sets different graduation criteria based on programs and degree levels, which include required credit hours,...
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What is the timeline for completing my degree?
The timeframe for degree completion at Excelsior College varies significantly based on program choice, credit transfers, and...
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Online Learning and Support
How can I connect with faculty members?
At Excelsior College, students can connect with faculty members via email, phone, or virtual office hours. Faculty contact...
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Is there an orientation for new students?
Excelsior College provides various orientation resources for new students, aimed at easing their transition to online learning....
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How does the online learning platform work?
Excelsior College's online learning platform provides a flexible, user-friendly educational experience, allowing students to...
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What support services does Excelsior provide to students?
Excelsior College provides a variety of support services to enhance the student experience, including academic advising, online...
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What technology do I need for online courses?
To participate in online courses at Excelsior College, students should have a dependable computer with updated software, a...
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Financial Aid and Services
How do I request a transcript from Excelsior College?
To obtain a transcript from Excelsior College, individuals need to complete a specific request form as described on the...
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Is there financial aid available for online courses?
Excelsior College provides various financial aid options for online course students, including federal and state aid, grants,...
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What career services are offered to alumni?
Excelsior College provides numerous career services for its alumni to aid in their professional growth. These include...
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FAQ Table of Contents
Contact Excelsior College
Programs and Admissions
Degree Completion and Requirements
Online Learning and Support
Financial Aid and Services
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