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EverBank Customer FAQ

Top Answers & How-to Guides

What is EverBank's Phone Number?

The question we are asked most often is about how to talk to EverBank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What types of accounts does Everbank offer?

EverBank provides a variety of financial products, including traditional checking and savings accounts, investment accounts...

What are the interest rates for Everbank accounts?

EverBank provides various accounts with interest rates that can vary based on market conditions, account type, and deposit...
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Recent EverBank Customer Questions

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Account Services

What types of accounts does Everbank offer?

EverBank provides a variety of financial products, including traditional checking and savings accounts, investment accounts...
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Can I access my Everbank accounts online?

Yes, EverBank provides online access to its accounts, enabling customers to manage their banking efficiently via the website....
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Does Everbank charge any fees for account maintenance or transactions?

EverBank has various fees for account maintenance and transactions, which can differ by account type. Some accounts may have...
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Is my money insured with Everbank?

Deposits with EverBank are insured by the FDIC, covering up to two hundred fifty thousand dollars per depositor for each...
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Can I link my Everbank account to external accounts?

Yes, EverBank customers can connect their accounts to external banks, generally through online banking services. This requires...
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What are the withdrawal options for Everbank accounts?

EverBank offers multiple withdrawal methods based on account type, including withdrawals at branches, ATMs, online transfers,...
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Does Everbank offer mobile banking services?

EverBank provides mobile banking services that allow users to manage accounts via smartphones or tablets. Customers can check...
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Interest Rates and Loans

What are the interest rates for Everbank accounts?

EverBank provides various accounts with interest rates that can vary based on market conditions, account type, and deposit...
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What types of loans does EverBank offer?

EverBank provides a range of loans including residential mortgages, jumbo loans, FHA loans, and VA loans to accommodate...
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What is the process for applying for a mortgage with EverBank?

Applying for a mortgage with EverBank involves gathering necessary documents like personal identification, income proof, and...
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Customer Support

What are the customer service hours of Everbank?

EverBank's customer service hours generally align with standard office hours from Monday to Friday, often 8 AM to 8 PM Eastern...
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Does EverBank provide investment services?

EverBank does offer investment services, which include various accounts such as retirement and brokerage accounts. Customers...
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Can I open an account with EverBank if I don't live in the U.S.?

EverBank primarily caters to U.S. residents and has different processes for international customers. Non-residents may face...
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