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Escape Monthly Customer FAQ

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How do I Contact Escape Monthly Customer Service?

The question we are asked most often is about how to talk to Escape Monthly customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Escape Monthly Customer Questions

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Box Contents

What types of items can I expect in an Escape Monthly box?

Escape Monthly boxes feature a diverse selection of items that represent various global destinations. Subscribers can find...
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How are the items curated for each box?

Escape Monthly selects items for each box through careful research and collaboration with local artisans, ensuring that the...
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Are there themed boxes available?

Escape Monthly features a range of themed boxes that take subscribers on global adventures. Each box is thoughtfully curated to...
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Can I choose the items that go in my box?

Escape Monthly curates each box around a specific theme or destination, providing a surprise assortment of items without...
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Can I provide feedback on the items I receive?

Yes, subscribers are encouraged to provide feedback on items received in Escape Monthly boxes. This input is essential for...
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Subscription Details

Is there a minimum commitment for subscriptions?

Escape Monthly generally does not require a minimum commitment for subscriptions, allowing subscribers to choose their...
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How do I subscribe to Escape Monthly?

To subscribe to Escape Monthly, visit their website and review the available subscription options. Choose a plan, create an...
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Can I gift an Escape Monthly subscription?

Escape Monthly subscriptions can be gifted, providing a unique way to experience global destinations from home, great for...
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What is the price range for subscription plans?

Escape Monthly subscription plans generally range from about twenty-five to sixty dollars monthly. Prices depend on box themes,...
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What types of payment do you accept for subscriptions?

Escape Monthly accepts various payment methods, including major credit cards like Visa and Mastercard, and possibly PayPal....
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Cancellation and Rewards

What does the cancellation policy look like?

Escape Monthly's cancellation policy allows subscribers to cancel at any moment before the next billing cycle to avoid charges...
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Is there a rewards program for frequent subscribers?

Escape Monthly does not officially promote a specific rewards program for loyal subscribers but values customer loyalty. They...
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Shipping and Tracking

Do you offer international shipping?

Escape Monthly generally provides its subscription boxes primarily within the United States. While there have been rare...
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How can I track my monthly shipment?

Subscribers can track their Escape Monthly shipment through an email that includes tracking info and a link to the carrier's...
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What should I do if my box is damaged upon arrival?

If an Escape Monthly box arrives damaged, customers should first inspect the items and document any damage with photos. They...
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