What should I do if my box is damaged upon arrival?

If a customer's Escape Monthly box arrives damaged, it is advisable to first assess the condition of the items inside the package. Customers should check for any visible damage to the contents and take note of what is affected. It can be helpful to take photographs of both the damaged box and the items to document the situation. Next, customers should refer to the current web page for information regarding their policies on damaged items. Many subscription services, including Escape Monthly, typically have specific procedures in place for handling such cases. This information will often provide guidelines on how to report the damage and what steps to take for a replacement or refund. While it might be tempting to reach out directly, understanding the established process is important to ensure a smooth resolution. If there are any further questions regarding the situation, customers can often find answers in the frequently asked questions section on the Escape Monthly website.