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Eriksbikeshop.com Customer FAQ

Top Answers & How-to Guides

What is Eriksbikeshop.com's Phone Number?

The question we are asked most often is about how to talk to Eriksbikeshop.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your privacy policy?

Eriksbikeshop.com prioritizes customer privacy and safeguards personal data. Their privacy policy outlines data collection,...

How can I update my account information?

To update one’s account information on Eriksbikeshop.com, one must log in and navigate to "Account Settings" or "My Account" to...
Ask any question you have about Eriksbikeshop.com customer service, get an answer now.
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Recent Eriksbikeshop.com Customer Questions

Help me with my Eriksbikeshop.com customer service issue

Order Tracking

How can I track my order?

Customers can track their order by visiting the order tracking section on the Eriksbikeshop.com website, where they can input...
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Can I cancel or change my order?

Customers usually have a short time frame to cancel or change orders at Eriksbikeshop.com. Modifications are possible if the...
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What are the delivery options for bikes?

Eriksbikeshop.com provides various delivery options for bicycles, including standard shipping to your home and in-store pickup...
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Products and Services

What is Eriksbikeshop.com?

Eriksbikeshop.com is an e-commerce site that specializes in bicycles and cycling gear for all types of riders, including...
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What brands do you carry?

Eriksbikeshop.com carries a wide array of bicycle brands like Trek, Specialized, Cannondale, and Giant, as well as specific...
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Do you offer bike assembly services?

Eriksbikeshop.com offers bike assembly services, allowing customers to have their bicycles fully assembled at purchase. This...
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Are there any warranty options for the bikes?

Eriksbikeshop.com offers various warranty options for bikes, usually covering defects. Warranties can differ by brand and...
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Payment and Financing

What payment methods are accepted?

Eriksbikeshop.com accepts major credit cards like Visa, MasterCard, American Express, and Discover, as well as PayPal for added...
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Can I purchase a gift card?

Yes, Erik's Bike Shop offers gift cards that allow recipients to choose their desired items, like bikes or accessories. They...
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Do you offer financing options for purchases?

Eriksbikeshop.com does offer financing options for bike and cycling equipment purchases to help manage costs. Customers can...
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Shipping and Returns

Do you offer international shipping?

Eriksbikeshop.com mainly concentrates on serving US customers, but some items may be eligible for international shipping. To...
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What is your return policy?

Eriksbikeshop.com generally allows returns within thirty days, provided items are unused and in original packaging. Some...
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Are there any discounts or promotions available?

Eriksbikeshop.com regularly features various discounts and promotions, including seasonal sales and brand-specific deals. To...
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Account Management

What is your privacy policy?

Eriksbikeshop.com prioritizes customer privacy and safeguards personal data. Their privacy policy outlines data collection,...
Read more

How can I update my account information?

To update one’s account information on Eriksbikeshop.com, one must log in and navigate to "Account Settings" or "My Account" to...
Read more
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