What is your return policy?

At EriksBikeShop.com, we strive to ensure complete customer satisfaction. Therefore, we have a flexible and hassle-free return policy. If you are not satisfied with your purchase for any reason, you may return the item within 30 days of delivery. We accept returns for items in new, unused condition, with all original packaging and tags intact. However, certain items such as custom orders, tools, and food products are non-returnable. To initiate a return, simply contact our customer support team with your order details and reason for return. We will provide you with a return authorization and guide you through the process. Please note that return shipping costs may apply, unless the return is due to our mistake. For more information, please refer to our detailed return policy on our website.