How Do I Cancel My Equinox Membership?

Founded in 1999 in New York City, Equinox is a leading-edge luxury fitness company with several lifestyle brands under its management. They include PURE Yoga, SoulCycle, Blink Fitness, Equinox Media, Equinox Explore, Project by Equinox, Precision Run, and Equinox Hotels. In New York City alone, Equinox has over 35 state-of-the-art fitness clubs with hundreds more scattered across the US, UK, and Canada.

Its fitness club members enjoy clean and modern facilities accessible via annual contracts. While at the facilities, they can benefit from a plethora of training equipment, specialized workout classes with outstanding trainers, onsite swimming pools, and spa centers.

As aforementioned, Equinox fitness club members enjoy the above-listed amenities on an annual contractual basis. The contracts can be quite hard to nullify. Nonetheless, you can rely on the guidelines below to help you in canceling your Equinox membership.

How do I cancel my Equinox membership?

Equinox's memberships can be quite difficult to cancel due to the management's deliberate avoidance of legitimate cancellation requests and regulatory constraints contained within the membership contract. This is particularly true if you choose to end your membership during your first year. In such cases, the management allows cancellation if;

• You're battling a health matter that's keeping you away from Equinox.
• You're planning a move to a place that's more than 25 miles away from the Equinox center.

However, whether you're a new customer or you've trained at the facility for more than one year, you can cancel your Equinox membership over the phone, via email, using mail, and in-person at a fitness center near you. You can cancel your membership via email while using the steps outlined below to guide you along the way.

• Using your phone or computer, open your email.
• Select the option that prompts you to create a new message.
• Create your cancellation request, and remember to include your reason for cancellation.
• Also, include details that confirm your identity and club membership.
• In the recipient section, send the email to Concierge@Equinox.com.

Once you're done, you should get a confirmation email after the management has processed your cancellation request.

Alternatively

You can terminate your Equinox gym membership on location. However, you're required to bring a valid ID to help the customer representative in identifying you. While there, you will only have to communicate with them regarding your cancellation, and they'll handle everything else.

Also, you can cancel your membership by sending a cancellation request letter via mail. Below are a few pointers to guide you along the way;

• Ensure that you have the address of the fitness club you signed up for.
• Write down your cancellation letter.
• Include your membership details and reason for cancellation.
• Send the letter to the mailing address of the center you frequent.

Apart from the reasons mentioned earlier, you can also cite;

• Finding a more cost-effective option.
• Reaching your weight management goals.
• You're no longer able to travel to the gym.

Besides that, you can exit your Equinox membership contract by contacting the company's customer support desk. After dialing their number, request to speak to a representative. Explain the situation and why you believe it's in your best interests to cancel your membership.