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Empower Customer FAQ

Top Answers & How-to Guides

What is Empower's Phone Number?

The question we are asked most often is about how to talk to Empower customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I open an account with Empower?

To open an account with Empower, visit their website to explore available account types, then begin the online application...

How do I transfer assets to Empower?

To transfer assets to Empower, identify the account type, complete a transfer request form, and submit it alongside necessary...
Ask any question you have about Empower customer service, get an answer now.
Contact Empower customer service

Recent Empower Customer Questions

I have two account accounts with empower. One has nothing in it. I would like to cancel it or shut it. How do I do that?

To cancel or close an account with Empower, please follow the instructions provided in the account settings or management section. There should be an option to close your account. If you encounter any issues, refer to the most up-to-date contact information right here on this page for assistance.
Asked Jul 11, 2026 4:38 PM

Help me with my Empower customer service issue

Services Offered

What services does Empower offer?

Empower offers a range of services to help individuals and businesses manage their finances, including retirement plans like...
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What are the fees associated with using Empower?

Empower's fees vary based on the services and products used, including management and advisory fees, as well as fund-level...
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What investment options are available through Empower?

Empower presents a diverse array of investment options including mutual funds, ETFs, stocks, and bonds, along with strategies...
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Account Management

How can I open an account with Empower?

To open an account with Empower, visit their website to explore available account types, then begin the online application...
Read more

How do I transfer assets to Empower?

To transfer assets to Empower, identify the account type, complete a transfer request form, and submit it alongside necessary...
Read more

Can I access my account information online?

Empower allows customers to access their account information online through their personal account on the Empower website. This...
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How can I view my account performance?

To check account performance with Empower, one should log into their account via the website or mobile app. Detailed info on...
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Retirement Planning

Can I use Empower for retirement planning?

Empower provides numerous resources for retirement planning, including tools for personal strategy development, educational...
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What are the tax implications of investing through Empower?

Investing through Empower has various tax implications based on the account type, such as traditional IRAs, Roth IRAs, and...
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Platform Features

How does the Empower platform work?

The Empower platform is a comprehensive tool that helps individuals manage investments, retirement accounts, and financial...
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Is there a mobile app for Empower?

Yes, Empower has a mobile app that allows users to manage investments, check account balances, and perform transactions. For...
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What educational resources does Empower provide?

Empower provides educational materials to help individuals grasp financial concepts and make informed decisions about investing...
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Security and Support

What security measures does Empower have in place?

Empower prioritizes security by implementing advanced encryption for data protection during transmission, access controls to...
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Are there minimum investment requirements?

Empower has varying minimum investment requirements based on the type of product or service. Individual accounts, retirement...
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What happens if I forget my password?

When a user forgets their Empower password, they can start a password reset by going to the login page and selecting the...
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