What is your return policy?

Our return policy at Embroiderthis.com is aimed at ensuring customer satisfaction. If you are not completely satisfied with your purchase, you may return the item within 30 days from the date of purchase. The product must be unused, in its original packaging, and in perfect condition for a full refund. However, please note that personalized or customized items cannot be returned unless there is a defect in the product or an error in the customization. To initiate a return, simply contact our customer service team and provide them with the necessary details. We will provide you with a return authorization number and further instructions to ensure a smooth return process. At Embroiderthis.com, we strive to provide excellent customer service and a hassle-free return experience.