Can I cancel or modify my order after it has been placed?
Yes, it is possible to cancel or modify an order after it has been placed on Embroiderthis.com. However, please note that the cancellation or modification request should be submitted as soon as possible. Contact our customer service team at [email protected] with your order number and the requested change. We will do our best to accommodate your request, but please understand that once the order has been processed or shipped, we may not be able to make changes. If the order has already been shipped, you can follow our return process outlined in our Returns Policy. We strive to provide great customer service and will assist you in any way we can to ensure your satisfaction with your order.
Answered Nov 2, 2023
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