What is your return policy?

Our return policy at Electronic Express is aimed at providing a hassle-free experience for our valued customers. If you are not completely satisfied with your purchase, you may return it within 30 days from the date of purchase. To be eligible, the item must be unopened and in its original packaging, with all accessories and documentation included. Certain items, such as software, personal care products, and special order items, are exempt from our return policy. Additionally, in some cases, a restocking fee may apply. To initiate a return, you can contact our customer service team or visit any of our store locations. We strive to process returns quickly and provide either a refund or exchange, depending on your preference. Please note that shipping and handling charges are non-refundable. For more detailed information, please review our full return policy on our website.