What is the return policy for PreSonus products?

PreSonus Audio Electronics offers a hassle-free return policy for its products. If you purchase a PreSonus product directly from their website or an authorized dealer, you have 30 days from the date of purchase to return it. The product must be in its original condition, including all accessories and packaging. To initiate a return, simply contact PreSonus customer support via phone or email and provide them with your purchase details. They will guide you through the return process and issue a refund or exchange once they receive the returned item. However, it is important to note that software purchases and software bundled with hardware are non-returnable for piracy reasons. PreSonus aims to ensure customer satisfaction and strives to make the return experience as seamless as possible.