© GetHuman Inc.

Egypt Air Customer FAQ

Top Answers & How-to Guides

What is Egypt Air's Phone Number?

The question we are asked most often is about how to talk to Egypt Air customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Egypt Air customer service, get an answer now.

Recent Egypt Air Customer Questions

Trying to book a flight. It requires a destination address, but no address format is accepted, and I get the error "Format error(s) in destination address's data (4725)"

This error typically indicates that the destination address format you're entering does not match the system's requirements. Ensure that you're using the correct format, which usually requires a country, city, and any other relevant details without special characters or unnecessary symbols. It might also help to double-check that all fields are filled in correctly. If the issue persists, consider trying a different browser or clearing your cache, as these steps can sometimes resolve technical glitches.
Asked Oct 28, 2025 2:46 AM

In Egyptair website, in the VISA card address form I am getting this error: Invalid address. Please check the characters and the length of the text in the address fields. (4607 - 10345). With this address: 6 Estuary House

The error you're encountering may be due to the system's restrictions on address formats or character limits. Ensure that your address is formatted correctly and does not exceed any length restrictions set by the form. For instance, try adding more detail to the address, such as a street name or city, to meet required standards. Ensure only valid characters are used, and check for any unnecessary spaces. If issues persist, consider reviewing the guidelines provided on the Egypt Air website for address submission.
Asked Sep 29, 2025 3:30 PM

I am getting the following during my booking Format error(s) in destination address's data (4725)

This error typically indicates that there is an issue with the formatting of the destination address you are entering during your booking. Make sure that all fields are correctly filled out, checking for any special characters or spaces that may not be accepted. Ensure that you are using the standard format for addresses, including city, state, and zip code as required. Correct any inaccuracies and try again.
Asked Jun 30, 2025 10:08 PM

how to solve the issue: Invalid address. Please check the characters and the length of the text in the address fields. (4607 - 10345)

This error message typically indicates that there is an issue with the address you've entered. Make sure to check for any special characters, excessive spaces, or incorrect formats in the address fields. Ensure that the length of each field complies with the required limits. Correct any mistakes and try submitting the address again.
Asked Jan 16, 2025 8:45 PM

how to solve the issue: Invalid address. Please check the characters and the length of the text in the address fields. (4607 - 10345)

To resolve the "Invalid address" issue, ensure that the address you are entering meets the required format, includes all necessary components (such as street name, number, city, and country), and does not exceed character limits. Check for any special characters or spaces that may not be accepted. If the problem persists, try re-entering the address carefully to avoid typos.
Asked Dec 21, 2024 1:27 PM

Help me with my Egypt Air customer service issue

Flight Assistance

How can I request special assistance for my flight?

To request special assistance with Egypt Air, notify the airline about your needs at least 48 hours before your flight. You can...

Are there any restrictions on traveling with infants or children?

Traveling with infants or children on Egypt Air involves particular guidelines. Infants under two can fly on a parent's lap...

What happens if my flight is delayed or canceled?

In case of flight delays or cancellations with Egypt Air, passengers receive updates and may get meal vouchers. For...

What should I do if my luggage is lost or delayed?

When luggage is lost or delayed with Egypt Air, passengers should promptly report the issue at the airport, ideally at the...

Baggage Policies

What are the baggage size and weight restrictions?

Egypt Air has defined baggage restrictions varying by class, flight type, and destination. Economy class typically allows two...

Is there a limit to the number of carry-on bags I can bring?

Egypt Air generally allows one carry-on bag and one personal item. The carry-on should not exceed approximately fifty-five by...

Onboard Services

Can I bring my pet on board?

Egypt Air permits certain pets, like cats and dogs, to travel in the cabin if they are in an approved carrier that meets size...

Can I select my seat in advance?

Passengers can choose their seats in advance with Egypt Air during booking or through the "Manage Booking" section on the...

What are the in-flight entertainment options?

Egypt Air provides a variety of in-flight entertainment choices, including movies, TV shows, music, and games to suit different...

What are the in-flight meal options?

Egypt Air provides a range of in-flight meals to suit passenger preferences, including vegetarian and non-vegetarian options....

What is the process for checking in for my flight?

The check-in process for Egypt Air can be done online or at the airport. Online check-in starts 48 hours before departure,...

Travel Information

What are the check-in options available?

Egypt Air presents multiple check-in methods, including online, at the airport, and via a mobile app. Online check-in opens 24...

Do I need a visa to visit Egypt?

Visa requirements for Egypt vary based on nationality and purpose of visit. Many travelers can obtain a visa on arrival or...

Booking and Payment

What forms of payment are accepted for booking flights?

Egypt Air allows various payment forms for flight bookings, including major credit and debit cards such as Visa and MasterCard....

What is the booking cancellation policy?

Egypt Air's cancellation policy varies by ticket type, with different conditions for fare classes. Refundability may depend on...

Is there an option for travel insurance when I book my flight?

Egypt Air does not offer travel insurance during flight bookings, but travelers can obtain it from third-party providers or...

How can I change my flight details after booking?

Travelers wanting to alter flight details after booking with Egypt Air can do so via the website or app. By logging in,...
We look to the Egypt Air issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Egypt Air issues reported to GetHuman

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!