How Do I Request a Refund to a Gift Card from Eddie Bauer?

If you bought something with an Eddie Bauer gift card that didn't work out as you'd hoped, you need to return it and get that gift card refunded. Keep reading to learn how.

Eddie Bauer's Return Policy

You can return any Eddie Bauer purchase for a full refund if you return it within one year of purchase and have the receipt or other proof of purchase. Items must be in unworn/unused condition to qualify for a refund.

You will not receive a refund on your original gift card. However, Eddie Bauer will issue a new e-gift card to you with the appropriate amount available.

Shipping Your Online or Phone Purchase back to Eddie Bauer for Free

If you made your purchase online or over the phone, you can ship it back to Eddie Bauer for free. Just follow these instructions:

1. Go to the Eddie Bauer website.
2. Scroll down to the bottom of the page.
3. Click on the "Start a Return" link under the Help header.
4. Enter your order number, email and ZIP code in the text fields.
5. Click on the Start a Return button.
6. Click on the item you want to return.
7. Select a reason for the return.
8. Click on Continue.
9. Check the box that indicates that you accept the return policy.
10. Click on Complete Return.
11. Click on Print to print out your return label.
12. Pack up the item you want to return.
13. Attach the return label to the box.
14. Ship the package to Eddie Bauer.

Shipping Your In-Store Purchase back to Eddie Bauer

If you bought something from an Eddie Bauer store, you can return it by mailing it to:

ATTN: Returns

4599 Fisher Rd,

Columbus OH, 43228

You will have to pay for the shipping, though.

Returning Your Purchase to a Store

You can also return your in-store, online or phone purchase to an Eddie Bauer store. Just bring the item along with everything it came with and the receipt or packing slip. If you no longer have your proof of purchase and you used your Adventure Rewards number for the purchase, just bring the Adventure Rewards number. An employee should be able to look up your purchase using it.

Contacting Eddie Bauer

If you need help making the return, you can contact Eddie Bauer's customer service. You can reach a representative on the Eddie Bauer help forum or by phone.