How Do I Get a Refund from Easycomforts.com?

Many people wonder how to get a refund when they purchase something online. This article explains how to get your money back from EasyComforts.com, and it starts with understanding why you want the refund in the first place.

Order Received With Missing or Damaged Item

If you receive your order from Easycomforts.com and something is missing, or the product is damaged, it's important to notify customer service right away. You can ask them if they'll replace the item for free, but this may not always be possible. If the company doesn't want to provide a replacement, you should ask about getting a refund for the missing or damaged item.

To get a refund from Easycomforts.com, you must contact customer service with the details. If they're okay with processing a return for you, they'll provide further instructions on how to send the product back to the company.

Dissatisfied With Product Received

If you've changed your mind about the product and no longer want it, you can get a refund from Easycomforts.com by returning the product in question to them using their return policy guidelines.

Order Never Received

If you've ordered something but never received it, it may not be possible to figure out what happened to the package since the order comes straight from China. Customs issues and shipping mishaps may mean the package is effectively lost in transit. Ask customer service if they have any information on your order, but this is not always guaranteed to help solve the issue.

Order Not Delivered on Time

If your order didn't arrive within the time given to you, let customer service know what time frame your order should have arrived by, and they often try their best to provide a solution.

There are some instances where a refund may not be available:

Altered or Washed Products

If the product has been altered in any way or has signs of being washed, it may be ineligible for a return. Make sure that you check with customer service before returning a washed or altered item so they can give you an individualized answer about whether the item is eligible for a refund.

Order Processing Errors

If you experience a technical error during the online ordering process, such as a pricing error or an issue with the company's website, you won't be able to cancel the order at Easycomforts.com if the order prep and shipping process is already underway. At that point, you'll have to wait to receive the order, then process a return.

Nonrefundable Shipping Costs

Shipping costs are nonrefundable once they have been paid, so, unfortunately, you can't get those costs back if you return items. This information must be taken into account when ordering from Easycomforts.com, because the shipping costs may end up being more than expected.

In some cases, if Easycomforts.com can't process a full refund, the company may give you a store credit instead to make up for it. You can use a store credit on future purchases, and the amount is usually equivalent to the return in full, minus shipping costs.