What should I do if I receive a damaged or defective item?
Asked a year ago
If you receive a damaged or defective item from EasyComforts.com, please contact our customer service team immediately to report the issue. Provide them with your order number and a description of the damage or defect. They will assist you with arranging a return or exchange for a replacement item. We apologize for any inconvenience this may have caused and will work to resolve the issue promptly. Your satisfaction is important to us, and we appreciate your understanding.
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