How do I exchange an item?
Asked a year ago
To exchange an item, simply return the item to any Eastern Mountain Sports store location or ship it back to us using our provided prepaid shipping label. Make sure to include your order number and indicate the item you would like to exchange it for. Once we receive the item, we will process the exchange and send out the new item as soon as possible. If you have any further questions or need assistance with the exchange process, feel free to reach out to our customer service team for support and guidance.
Need further help?
Type out your followup or related question and we will get you an answer right away.
Similar Questions
Need to call Eastern Mountain Sports?
If you need to call Eastern Mountain Sports customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call Eastern Mountain SportsEastern Mountain Sports
Find a list of many popular Eastern Mountain Sports questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Eastern Mountain SportsEastern Mountain Sports Customer Service FAQAsk a QuestionWas this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!