Can I return or exchange my ESS Eye Pro glasses?
Yes, customers can return or exchange their ESS Eye Pro glasses. At ESS Eye Pro, customer satisfaction is our top priority, and we understand that sometimes glasses may not meet expectations or fit comfortably. To initiate a return or exchange, customers need to contact our customer service within 30 days of receiving their order. Our knowledgeable team will guide customers through the process, ensuring a smooth experience. Please note that the returned product must be in its original condition, including all packaging and accessories, to be eligible for a full refund or exchange. ESS Eye Pro is committed to providing high-quality eyewear that meets and exceeds our customer's needs, and we stand behind our products with a hassle-free return and exchange policy.
Answered May 3, 2024
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