How Do I Cancel My Order with ESPN.com?
If you have had a change of heart or if you just realized you no longer want your order, here's everything you need to do to cancel your ESPN order.
ESPN.com is the website for the premier sports channel in North and South America. ESPN.com offers its members channel subscriptions and other services as well as links to buy merchandise.
If you order a service or a product through ESPN.com, it is crucial that you first understand the website's Subscriber Agreement. The agreement will be the basis for any dispute you may have with ESPN.com
ESPN Subscriber Agreement
When you purchase any subscription from ESPN.com, you have to agree to the subscriber agreement. By signing up for a subscription on ESPN.com you are also agreeing to the Walt Disney Company Terms of Use. You also agree to receiving updates, offers and any other relevant information from ESPN and the Walt Disney Family of Companies.
If you subscribe to a ESPN service through their website, you can put the subscription on a recurring payment plan. If you cancel such a subscription, you should cancel it before the start of the next billing period.
If your subscription begins with a fee trial, your preferred platform of payment will be charged for the first month's subscription after the free trial ends. Therefore, you should cancel your subscription before the end of the free trial.
ESPN has different subscriptions for a multitude of products and services including products and services from third parties. You can cancel such subscriptions from ESPN.com or from the third party's website.
ESPN.com does not offer refunds or credit even for partially billed periods or events. However, if you cancel a subscription order, whether monthly or annual, you will continue enjoying the service or product for the duration of your billing cycle.
ESPN reserves the sole right to suspend or terminate your subscription to an ESPN.com service if they have proof that you have violated the subscriber agreement or relevant law or regulations.
The subscriber agreement can also change from time to time. You can cancel your subscription to an ESPN.com subscription before the end of your current billing cycle.
Cancelling Your Subscription Order
To cancel your ESPN subscription, you need to have the following ready: first name, last name, phone number, email address, username, password, billing address, city, state/province/region, ZIP/postal code, country, reason for cancellation, last 4 digits of card, date of last charge and amount of last charge.
You can cancel your subscription through the following avenues:
ESPN Account
You can cancel your ESPN subscription order through you account by following these steps:
- Launch your web browser and open ESPN.com
- Sign in to your account
- Go to 'My Subscriptions'
- Select the subscription order you want to cancel and then click 'Cancel Subscription'
Phone
Cancelling your subscription order by phone is the most effective way to do so. It is also the fastest way to contact customer support and ask them to do it for you.
You should only call customer support if cancelling the order on your own has yielded no results. You can cancel your subscription on the phone via the following process:
1. Go to GetHuman and retrieve ESPN.com's customer support number. Wait until a customer service agent responds to your call
2. Tell the agent that you would like to cancel your subscription order
3. Assist the representative locate your account by submitting the information they request
4. If you're unsure, ask the agent about your billing cycle and how to ensure it is not automatically paid
5. Ask the agent for a receipt, email, or confirmation number. It is paramount that you store the information concerning your order cancellation, in case of any mishaps.
Help Desk
The last option you have is to reach out to ESPN.com customer support through their online help desk. You should only use this avenue if the cancellation is not urgent.
You can find the help desk's address on GetHuman.
Further questions?
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