Does Duquesne Light Co offer any payment assistance programs?

Duquesne Light Company understands that some customers may face challenges with their utility bills and offers various payment assistance programs to help those in need. These programs are designed to provide financial relief and support to customers who are experiencing temporary difficulties. One such initiative is the Customer Assistance Program (CAP), which provides financial assistance to income-eligible customers. This program aims to make energy bills more affordable by offering discounts based on household income and energy usage. In addition to CAP, Duquesne Light Company may collaborate with local agencies and organizations to provide further assistance. These partnerships often include grants and emergency funds to help customers who are struggling with their bills. It is important for customers to explore these resources, which can help alleviate some of the financial burdens associated with energy costs. Furthermore, Duquesne Light Company may offer payment arrangements, allowing customers to set up flexible, manageable payments for their outstanding balances. This option can be particularly helpful for those who cannot pay their bills in full at the time they are due. For the most current details on specific payment assistance programs and eligibility requirements, it is advisable to check the official website. There, customers can find comprehensive information about resources available to them, as well as contact information if they seek further assistance or clarification.