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DrsFosterSmith.com Customer FAQ

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What is DrsFosterSmith.com's Phone Number?

The question we are asked most often is about how to talk to DrsFosterSmith.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent DrsFosterSmith.com Customer Questions

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Order Tracking and Changes

How can I track my order?

To track an order from DrsFosterSmith.com, customers can log into their accounts to access order history or use the order...
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Can I cancel or change my order after it has been placed?

Once an order is placed with DrsFosterSmith.com, whether or not it can be canceled or changed depends on its status....
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What should I do if I receive a damaged product?

If a product arrives damaged from DrsFosterSmith.com, first inspect the item and packaging, taking photos for evidence. Then,...
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Do you offer a service for recurring orders?

DrsFosterSmith.com has a user-friendly recurring order service that lets pet owners schedule deliveries for their favorite...
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Company Information

How can I sign up for your newsletter?

To subscribe to the newsletter from DrsFosterSmith.com, look for a sign-up option on their homepage or page footers, where you...
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Where are Drs. Foster & Smith located?

Drs. Foster and Smith, recognized for their wide variety of pet products, are based in Rhinelander, Wisconsin. For the latest...
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Products and Services

Do you provide veterinary services?

DrsFosterSmith.com does not offer veterinary services but rather focuses on pet supplies and medications to assist pet owners....
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What types of products do you sell?

DrsFosterSmith.com offers a vast selection of products for pet owners, including food, grooming items, toys, health supplies,...
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Can I request special orders for specific pet supplies?

DrsFosterSmith.com has a diverse range of pet supplies, but they may not take special orders for items not listed on their...
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Shipping and Returns

Do you offer international shipping?

DrsFosterSmith.com mainly serves customers in the United States but may allow international shipping through freight forwarders...
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What is your return policy?

DrsFosterSmith.com allows returns within 30 days provided items are in original condition with all accompanying materials. Some...
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Are there any restrictions on shipping certain items?

DrsFosterSmith.com implements shipping restrictions on certain items like live animals, perishables, and some medications due...
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What are the shipping options available?

DrsFosterSmith.com offers several shipping methods, including standard, expedited, and overnight shipping. While standard...
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Promotions and Rewards

Do you have a rewards program for frequent customers?

DrsFosterSmith.com does not have a specific rewards program for loyal customers, but they do offer special promotions and...
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Are there any discounts available?

DrsFosterSmith.com frequently offers various discounts such as seasonal sales, special promotions, and rewards for loyal...
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Do you have a mobile app?

Currently, DrsFosterSmith.com does not have a mobile app but their website is mobile-compatible, enabling users to browse,...
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We look to the DrsFosterSmith.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
DrsFosterSmith.com issues reported to GetHuman
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