© GetHuman Inc.

DriveTime Customer FAQ

Top Answers & How-to Guides

What is DriveTime's Phone Number?

The question we are asked most often is about how to talk to DriveTime customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about DriveTime customer service, get an answer now.
Contact DriveTime customer service

Recent DriveTime Customer Questions

Help me with my DriveTime customer service issue

Financing Options

Do you offer financing options?

DriveTime offers diverse financing options to meet various customer requirements, making it easier for those with credit...
Read more

How do I apply for financing?

To apply for financing at DriveTime, one can start online by providing personal and financial information. DriveTime reviews...
Read more

Vehicle Sales

What types of vehicles do you sell?

DriveTime provides a wide range of used vehicles including sedans, SUVs, trucks, and crossovers from popular brands. Their...
Read more

Can I trade in my old vehicle?

DriveTime accepts trade-ins when purchasing a vehicle, evaluating the old vehicle's condition and market value to determine its...
Read more

What is the process for buying a car from DriveTime?

The buying process at DriveTime is user-friendly and consists of browsing their inventory online or at a dealership, scheduling...
Read more

How can I find the right car for my needs?

To find the right car, assess your usage needs, set a budget including costs like insurance and fuel, and research different...
Read more

Vehicle Information

Do you offer vehicle warranties?

DriveTime generally provides vehicle warranties when selling cars, but specifics on coverage and duration can vary. Customers...
Read more

Do you have a vehicle history report for your cars?

DriveTime offers vehicle history reports for their inventory to ensure customers have access to crucial information, like...
Read more

Are your vehicles inspected and certified?

DriveTime ensures vehicle quality by conducting thorough inspections prior to sale, examining essential components like the...
Read more

Customer Support

What should I bring when purchasing a vehicle?

When buying a vehicle from DriveTime, it is important to bring a valid photo ID, proof of income, proof of residence, and any...
Read more

What kind of customer support do you provide?

DriveTime provides various customer support options, including phone assistance from knowledgeable representatives and a...
Read more

Policies and Promotions

What is your return policy on purchased vehicles?

DriveTime's return policy allows customers a seven-day period to return their purchased vehicles for a full refund, provided...
Read more

Do you offer any specials or promotions?

DriveTime frequently offers various promotions and specials to make vehicles more affordable for customers. These may change...
Read more

Test Drives and Locations

Can I schedule a test drive?

DriveTime enables customers to schedule test drives through their website, allowing individuals to choose a vehicle and a...
Read more

Do you have locations in multiple states?

DriveTime has numerous locations throughout the United States, providing customers with access to a variety of used vehicles...
Read more
We look to the DriveTime issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
DriveTime issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!