What is your return policy?

Our return policy at DrJays.com is hassle-free and customer-oriented. If you're not completely satisfied with your purchase, you can return the item within 30 days of delivery for a full refund or exchange. Please ensure that the merchandise is in its original condition, unworn, and with all tags attached. To initiate a return, simply log into your account, go to the "My Orders" section, and click on the specific order. From there, follow the prompts to select the items you wish to return and choose whether you want a refund or exchange. Once the return is authorized, you will receive a prepaid shipping label via email. We aim to process returns within 7-10 business days of receiving the item. For more details, please refer to our Returns & Exchanges page on our website.