Updated August 25, 2025

Doors And Beyond Customer FAQ

Recent Doors And Beyond Customer Questions

Help me with my Doors And Beyond customer service issue

Measurement and Installation

How do I measure for a new door?

To measure for a new door, use a tape measure to get the width at the top, middle, and bottom of the frame, taking the smallest...

Do you offer custom door sizes?

Doors And Beyond offers a range of standard-sized doors and also allows for custom dimensions, depending on the product line....

Do you provide installation services?

Doors And Beyond focuses on selling various door products and supplies but does not offer installation services. Customers...

What types of doors do you sell?

Doors And Beyond provides a broad range of door types, including interior, exterior, French, sliding barn, and bi-fold doors....

What materials are your doors made of?

Doors And Beyond provides a wide variety of doors made from materials like solid wood, engineered wood, fiberglass, and steel,...

What are the benefits of choosing custom doors?

Choosing custom doors provides benefits such as personalization to fit specific styles, enhanced security with sturdy...

What is your return policy?

Doors And Beyond typically allows returns within about thirty days, requiring items to be in original condition and packaging....

Do you offer any warranties on your doors?

Doors And Beyond generally provides warranties on their doors, which differ by product and materials, ensuring customers feel...

Can I paint or stain my door?

Yes, you can definitely paint or stain your door to improve its look or match your home decor. Proper preparation is key,...

How can I care for my doors after purchase?

To care for your doors after purchase, regular cleaning with a mild soap and soft cloth is key, especially for finished...

How long does shipping usually take?

Shipping times from Doors And Beyond can differ based on product type, location, and chosen shipping method. Generally,...

Do you ship internationally?

Doors And Beyond generally focuses on domestic shipping, but they may accept international orders based on specific factors....

Can I track my order online?

Customers generally can track their orders online with Doors And Beyond, typically through the order confirmation page or their...

Can I see samples of the doors before buying?

Doors And Beyond usually does not provide physical samples of their doors, but customers can view detailed images and product...

Do you offer discounts for bulk orders?

Doors And Beyond typically offers bulk order discounts that depend on the order size and customer needs. It is wise to consult...

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