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Door Emporium Customer FAQ

Top Answers & How-to Guides

What is Door Emporium's Phone Number?

The question we are asked most often is about how to talk to Door Emporium customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What maintenance is required for your doors?

Our doors are designed to be low maintenance and require minimal care to ensure their longevity and performance. Regular cleaning is...
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Materials

What materials are your doors made of?

Our doors at Door Emporium are carefully crafted using a variety of high-quality materials to meet our customers' diverse needs. We...
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Installation

Do you offer installation services?

Yes, Door Emporium offers professional installation services for all of our products. We understand that correctly installing a door...
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Customization

Can I customize the color of the door?

Yes, at Door Emporium, we offer door customization services including the option to choose your desired color. We understand that every...
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Warranty

What is the warranty on your doors?

At Door Emporium, we take pride in delivering high-quality doors that withstand the test of time. To ensure customer satisfaction,...
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Discounts

Do you offer discounts for bulk orders?

Yes, at Door Emporium, we offer discounts for bulk orders. We understand that large projects or businesses may require a significant...
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Returns

Can I return or exchange a door if I'm not satisfied?

Yes, absolutely! At Door Emporium, we want you to be completely satisfied with your purchase. If you are not happy with your door selection,...
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Shipping

Do you ship doors internationally?

Yes, Door Emporium ships doors internationally. We understand that customers may require our quality doors in locations beyond our...
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Lead Time

How long does it take to receive my order?

At Door Emporium, we strive to deliver your order promptly. The delivery time frame typically depends on various factors, such as the...
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Door Type

Are the doors pre-hung or slab only?

At Door Emporium, we offer both pre-hung doors and slab doors, providing a range of options to suit your specific needs. Our pre-hung...
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Dimensions

Can I order a door with specific dimensions?

Yes, at Door Emporium, we understand that every home is unique, which is why we offer the option to order doors with specific dimensions....
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Maintenance

What maintenance is required for your doors?

Our doors are designed to be low maintenance and require minimal care to ensure their longevity and performance. Regular cleaning is...
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Help me with my Door Emporium customer service issue

Ask any question you have about Door Emporium customer service. We will do our best to get you answers right away.
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