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Dooney.com Customer FAQ

Top Answers & How-to Guides

What is Dooney.com's Phone Number?

The question we are asked most often is about how to talk to Dooney.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I purchase a gift card on your website?

Yes, you can purchase a gift card on our website. Dooney.com offers convenient and hassle-free gift card options for your shopping...
Ask any question you have about Dooney.com customer service, get an answer now.
Contact Dooney.com customer service

Ordering

How do I place an order?

Placing an order on Dooney.com is simple and convenient. Start by browsing our website and adding items to your shopping cart. Once...
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Can I change or cancel my order?

Yes, you can change or cancel your order, but only if it has not been processed or shipped. To change or cancel your order, please...
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Can I customize or personalize my order?

No, currently Dooney.com does not offer customization or personalization options for orders. We strive to provide a wide variety of...
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Can I purchase a gift card on your website?

Yes, you can purchase a gift card on our website. Dooney.com offers convenient and hassle-free gift card options for your shopping...
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Tracking

How can I track my order?

To track your order, simply log in to your account on our website and go to the "Order History" section. From there, you will be able...
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Payment

What payment methods do you accept?

At Dooney.com, we offer a variety of convenient payment methods to ensure a seamless shopping experience for our valued customers....
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Return Policy

What is your return policy?

Our return policy at Dooney.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase,...
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Shipping

How long does shipping take?

The shipping time for orders placed on Dooney.com varies based on the shipping method selected at checkout. Standard Ground shipping...
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Do you offer international shipping?

Yes, we offer international shipping to select countries through our website, Dooney.com. We understand that our customers come from...
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Warranty

What is your warranty policy?

At Dooney.com, we are committed to providing exceptional quality and customer satisfaction. That's why we offer a comprehensive warranty...
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Loyalty Program

Do you have a loyalty program?

Yes, we do! At Dooney.com, we value our loyal customers and that's why we have a fantastic loyalty program in place. Our loyalty program...
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Help me with my Dooney.com customer service issue

Ask any question you have about Dooney.com customer service. We will do our best to get you answers right away.
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