What if I receive a damaged item?
Asked a year ago
If you receive a damaged item from our website, we apologize for any inconvenience caused and are here to assist you. Please contact our customer support team within 24 hours of receiving the item, providing details and supporting evidence, such as photographs of the damage. We will review your case promptly and offer a suitable solution. This may include providing a replacement for the damaged item or offering a refund, depending on the circumstances. Our priority is to ensure your satisfaction, so we will work diligently to resolve the issue as quickly as possible. Rest assured, we value your trust and will make every effort to make things right.
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