What should I do if my product arrives damaged?

Asked a year ago
If your product arrives damaged, please contact our customer service team as soon as possible. Provide details about the damage and we will work to resolve the issue promptly. We may require photos of the damaged item for our records, so please be prepared to provide those if necessary. Our team will assess the situation and determine the best course of action to ensure you receive a replacement or refund for the damaged product. Your satisfaction is our top priority, and we are committed to making it right. Thank you for your understanding.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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