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What security measures does DocuSign have in place to protect my documents?

Asked 5 months ago
DocuSign places a significant emphasis on security to ensure that users’ documents are protected throughout the signing process. One of the foundational elements of their security framework is the use of encryption. All documents are encrypted both in transit and at rest. This means that when a document is being sent over the internet, it is protected from unauthorized access, and even when stored on their servers, it remains secure. Additionally, DocuSign employs access controls that restrict who can view or edit documents. These controls include authentication options such as multi-factor authentication, which provides an added layer of security by requiring users to verify their identity through an additional means beyond just a password. DocuSign also adheres to strict compliance standards, including ISO 27001 certification and the General Data Protection Regulation, which signifies that they follow established international security best practices and regulatory requirements. They maintain detailed activity logs that track all actions taken on a document, giving users the ability to audit document history. Furthermore, DocuSign provides users with customizable signing options, including password protection and one-time access codes, which enhance document security. They also continuously monitor their systems for vulnerabilities and engage in regular security assessments to safeguard against potential threats. Considering the various layers of security that DocuSign implements, users can find reassurance in their commitment to protecting sensitive information. For the latest details on security offerings, it may be beneficial to check the relevant sections of the DocuSign website for more specific information.
Answered Jul 6th 2025

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