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Doctor On Demand Customer FAQ

Top Answers & How-to Guides

What is Doctor On Demand's Phone Number?

The question we are asked most often is about how to talk to Doctor On Demand customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Doctor On Demand Customer Questions

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Services Offered

What services are available through Doctor On Demand?

Doctor On Demand provides a variety of telehealth services, including virtual consultations with licensed doctors and mental...
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What if I need to see a specialist?

If specialized care is needed, the initial step involves a consultation with a primary care provider via Doctor On Demand. They...
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Are urgent care services available?

Doctor On Demand provides virtual consultations for urgent care needs, focusing on non-emergency medical issues. They offer...
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What if I need follow-up care?

Doctor On Demand provides various options for follow-up care after a virtual visit, allowing patients to schedule additional...
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Patient Information

What should I prepare for my virtual visit?

To prepare for a virtual visit with Doctor On Demand, gather your medical history, including medications and allergies, list...
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How do prescriptions work with Doctor On Demand?

Doctor On Demand enables patients to obtain prescriptions through telehealth visits. During a virtual appointment, doctors...
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Can I see my medical history online?

Doctor On Demand allows patients to conveniently access their medical history online by logging into their personal accounts....
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Is there a limit to how many visits I can have?

Doctor On Demand does not set a hard limit on visit frequency; rather, it offers flexible healthcare access. However,...
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Appointment Management

How do I schedule an appointment?

To schedule an appointment with Doctor On Demand, users should visit the official website or mobile app and follow an easy...
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How do I cancel or reschedule an appointment?

To cancel or change an appointment with Doctor On Demand, users should log in to their account on the website or app, where...
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What time are appointments available?

Appointments with Doctor On Demand are generally available seven days a week, from morning to evening, but specific times may...
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Can I book an appointment for someone else?

Yes, Doctor On Demand enables users to schedule appointments for others by providing relevant details about the individual. The...
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Billing and Insurance

What types of payment are accepted?

Doctor On Demand accepts various payment methods, including major credit and debit cards, and some health insurance plans may...
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Is Doctor On Demand covered by health insurance?

Doctor On Demand services may be covered by various health insurance plans, with coverage specifics dependent on the provider...
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Technical Issues

What should I do if I experience technical issues during my appointment?

To address technical issues during a Doctor On Demand appointment, users should first check their internet connection and...
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Is there a mobile app for Doctor On Demand?

Doctor On Demand does have a mobile app that enables users to conveniently access telehealth services on their smartphones or...
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