© GetHuman Inc.

Disney+ Customer FAQ

Top Answers & How-to Guides

What is Disney+'s Phone Number?

The question we are asked most often is about how to talk to Disney+ customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How does Disney+ handle my payment information?

Disney+ prioritizes the security of your payment details by encrypting this information with advanced protocols, preventing...

Can I share my Disney+ account with others?

Disney+ permits account sharing to some degree, allowing up to seven user profiles for personalized experiences. However, users...
Ask any question you have about Disney+ customer service, get an answer now.
Contact Disney+ customer service

Recent Disney+ Customer Questions

Help me with my Disney+ customer service issue

Subscription Information

How do I subscribe to Disney+?

To subscribe to Disney+, one needs to visit the official Disney+ website, where an option to sign up or start a trial is...
Read more

Does Disney+ offer a free trial?

Currently, Disney+ does not provide a free trial for new users, but promotions may be introduced in the future. Regularly...
Read more

How do I cancel my Disney+ subscription?

To cancel a Disney+ subscription, users should log into their account on the app or website, go to account settings, and find...
Read more

What are the subscription plans for Disney+?

Disney+ provides several subscription plans to suit different preferences. Typically, there are three main options: a monthly...
Read more

Content Availability

Are there any ads on Disney+?

Disney+ provides two subscription options: one includes ads while the other does not. Subscribers can enjoy a continuous...
Read more

How do I access exclusive content on Disney+?

To access exclusive content on Disney+, one must subscribe to the service, which features a rich selection of unique films and...
Read more

What content is available on Disney+?

Disney+ features a diverse collection of movies, TV shows, documentaries, and original content, appealing to various audiences....
Read more

How do I search for content on Disney+?

Searching for content on Disney+ is easy. Users can access the search feature on the app or website, enter relevant keywords or...
Read more

Device Support

Can I download content from Disney+?

Yes, Disney+ allows downloads of certain content for offline viewing, requiring the latest app version on compatible devices....
Read more

What devices can I use to watch Disney+?

Disney+ is compatible with various devices including smart TVs, streaming media players, mobile devices, game consoles, and web...
Read more

User Experience

Are there parental controls on Disney+?

Disney+ provides parental controls that enable families to manage content access for children. Parents can create profiles with...
Read more

What should I do if I experience streaming issues?

If streaming issues arise on Disney+, users should first check their internet connection and possibly restart the router....
Read more

Is Disney+ available in my country?

To find out if Disney+ is accessible in a specific country, individuals should refer to the official Disney+ website, which...
Read more

Account Management

How does Disney+ handle my payment information?

Disney+ prioritizes the security of your payment details by encrypting this information with advanced protocols, preventing...
Read more

Can I share my Disney+ account with others?

Disney+ permits account sharing to some degree, allowing up to seven user profiles for personalized experiences. However, users...
Read more

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!